Terms and Conditions

The Stunning Products Limited (“we,” “our,” or “us”) operates as a professional booking platform that connects clients with qualified, HCPC-registered physiotherapists who deliver mobile physiotherapy services across the UK. We are not a healthcare provider, and we do not directly provide physiotherapy treatment. All services booked through our platform are delivered by independent professionals — either self-employed or casual workers.who are carefully vetted and fully qualified to deliver safe, high-standard physiotherapy care.

Our Vetting & Assurance Process

  • Every physiotherapist on our platform is:
  • Fully registered with the Health and Care Professions Council (HCPC)
  • Holds valid Professional Indemnity Insurance that covers their work and protects clients in the unlikely event of injury or complaint.
  • Trained, experienced, and clinically competent to deliver physiotherapy in line with UK regulations.
  • Before joining our platform, we verify and securely hold:

  • HCPC registration details
  • Insurance certificates
  • Proof of qualifications and identity

    In case of any incident or complaint, we are fully committed to cooperating with the client and appropriate authorities, and will provide all relevant documentation and contact details to support investigation and resolution.

    Scope of Our Responsibility

    We act solely as a booking intermediary and do not supervise, direct, or control the clinical methods or treatment provided by physiotherapists. While we aim to work with only the most professional and competent practitioners, the physiotherapist delivering your care is solely responsible for the clinical service provided.

    By using our service, you agree that:

    The Company is not liable for any medical or therapeutic outcomes, injuries, or dissatisfaction related to treatment, beyond what is covered by the individual practitioner’s insurance,

    Data & Confidentiality

    We comply with UK GDPR and ensure that all personal, medical, and treatment-related data shared through our platform is handled with the utmost confidentiality and stored securely.

    Emergency Disclaimer

    Please note that our services are not intended for medical emergencies. If you are experiencing a serious or urgent medical issue, contact NHS 111 or call 999 immediately.

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